Small goods & accessories
Must be returned within 30 days of purchase or receipt.
Timeline
30 days
Returns & Exchanges Policy
Returns & exchanges
Returns & Exchanges Policy
Lekker Home offers a curated selection of authentic, high-quality designs built to last. Your complete satisfaction is our goal. If you have any concerns or are not entirely pleased with your purchase, contact us and we’ll work with you to make it right.
Eligibility & timelines
Return eligibility & timelines
We accept returns on select items in their original, unused condition and original packaging.
Furniture
Eligible furniture items may be returned within 30 days but will incur a 20% restocking fee.
Timeline & fee
30 days + 20%
Cancellations
In-stock orders can be canceled before shipment. Custom or Made-to-Order items may only be canceled within 2 business days of placing the order.
Window
2 business days
Final sale
Non-returnable items
The following items are Final Sale and cannot be returned, exchanged, or canceled.
Custom & made-to-order pieces
Any item where you have selected specific finishes, upholstery, or configurations.
Floor models & clearance
Items purchased as-is from our showroom or sale section.
Personal care & textiles
Consumable products (soaps, candles) and bedding/linens removed from their original packaging.
Installed items
Any lighting or furniture that has been assembled or installed.
Gift cards
Non-refundable and cannot be exchanged for cash.
Fees
Restocking & shipping fees
Shipping and delivery charges are non-refundable. Return shipping and restocking may apply.
Restocking fee
A 20% restocking fee applies to all eligible furniture returns and all returns made by A+D Trade Program Members.
Fee
20%
Original shipping charges
Original shipping and delivery charges are non-refundable.
Status
Non-refundable
Return shipping
Customers are responsible for the cost of return shipping. For larger furniture items, Lekker Home can assist in arranging a professional pick-up, the cost of which will be deducted from your final refund.
Handled by
Customer / pickup available
How it works
How to initiate a return
Follow these steps to help your return move quickly and smoothly.
Contact us
Email [email protected] or call 617.737.7307 to request a Return Authorization (RA).
Prepare the item
Ensure the item is in its original packaging. We recommend retaining all packaging until you are certain of your purchase, as items without original packaging may be denied or subject to additional fees.
Ship or drop-off
Small items may be returned to our Boston showroom. For shipped returns, we recommend using a trackable and insured service.
Damage claims
Damaged, missing, or defective items
Three steps, done quickly. Start with inspection, then photos, then we’ll take it from there.
Inspect immediately
Review your delivery right away and keep the packaging until you’re sure everything is in perfect condition.
Document with photos
Send your order number and clear photos of the damage, including images of the packaging, to [email protected].
Resolution
Lekker Home will, at its discretion, repair or replace the item. The return of replacement items for damage claims are eligible for store credit only.
Refunds
Refunds & exchanges
Once your return is received, refunds and credits are processed according to the method below.
Refund method
Credits are issued to the original form of payment.
Gift returns
Returns made with a gift receipt will be issued as Store Credit.
Processing time
Please allow 5–10 business days from the time we receive your return for the refund to be processed.
Loading results...