1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Information”).

• Identifiers: Name, shipping and billing address, email address, phone number, and account password.
• Commercial Information: Purchase history, items in your cart, gift registries, and products you’ve viewed.
• Financial Data: Payment card information (processed securely via PCI compliant third parties; we do not store full card numbers).
• Internet Activity: IP address, browser type, and Session Replay data (how you move through and interact with our site to help us improve user experience).
• Inferences: We may use your purchase history and preferences to suggest other products you might love.

2. How We Collect Data

• Directly from You: When you make a purchase, create an account, or sign up for our newsletter.
• Automated Technologies: We use cookies, pixels, and web beacons to track site performance and deliver relevant ads.
• Third Party Sources: We may receive information from social media platforms, data co ops, or public databases to help us verify your address or provide more relevant catalog mailings.

3. How We Use Your Information

We use your data to provide a “Lekker” experience, including:

• Fulfilling and tracking your orders.
• Sending you design inspiration, trade program updates, or promotional offers.
• Improving our website functionality through data analytics.
• Preventing fraud and ensuring the security of our systems.

4. Sharing Your Information

We do not sell your personal information for money. However, like most retailers, we “share” data with trusted partners for business purposes:

• Service Providers: Delivery partners (for White Glove delivery), payment processors, and email marketing platforms.
• Marketing & Advertising: We work with advertising partners to show you Lekker Home ads on other websites. You can opt out of this at any time.
• Legal Requirements: We may disclose info if required by law or to protect our legal rights.

5. Your Rights & Choices

Depending on where you live (e.g., California, Virginia, or the EU), you may have the following rights:

• Right to Know/Access: Request a copy of the personal data we hold about you.
• Right to Delete: Request that we delete your personal information (subject to legal exceptions like tax record retention).
• Right to Correct: Update inaccurate information in your account.
• Right to Opt Out of “Sharing/Selling”: You can request that we do not share your data for cross contextual behavioral advertising.

To exercise these rights, please email us at [email protected].

6. Cookies & Tracking

We use “Necessary” cookies to make our site work (like keeping items in your cart) and “Performance” cookies to understand site traffic.

Global Privacy Control (GPC): Our site is designed to recognize GPC signals from your browser as a valid opt out request for non essential tracking.

7. Data Security

We utilize industry standard encryption (SSL/TLS) and secure servers to protect your data. While no system is 100% secure, we regularly audit our systems to prevent unauthorized access.

8. Children’s Privacy

Lekker Home is intended for adults. We do not knowingly collect information from children under the age of 16.

9. Updates to This Policy

We may update this policy periodically and will provide the last updated date at the head of the page.