Lekker Home | A+D Trade Terms & Conditions
Lekker Home
A+D Trade Terms & Conditions
These A+D Trade Terms & Conditions apply to Trade purchases, quotes, and services. By placing a Trade order, you agree to the policies below, in addition to our General Terms & Conditions.
1. Professional Eligibility & Account Governance
Trade Status: Membership is reserved for interior designers, architects, and developers. A valid Business License and Resale Certificate are required for tax exempt status.
Governing Terms: By placing a Trade order, you acknowledge that you have read and agreed to the Lekker Home General Terms & Conditions, including the Mandatory Arbitration and Class Action Waiver clauses.
2. Pricing, Quotes & Taxes
Trade Discounting: Discounts are applied as Designer Net pricing. Trade pricing cannot be combined with retail promotions unless otherwise noted.
Quote Validity: Quotes are valid for 30 calendar days. Due to 2026 supply chain volatility, Lekker Home reserves the right to adjust pricing on expired quotes to account for manufacturer increases or updated tariffs.
Tax Compliance: Sales tax will be charged on all orders delivered to Massachusetts unless a valid, state specific Resale Certificate is on file prior to the final payment. Please reach out to [email protected] to request tax free status on your online purchase.
3. Payment Terms & Transaction Fees
In Stock and Custom Orders under $10,000: Payment in full is required to initiate procurement.
Orders over $10,000:
- Custom Orders: A 50% non refundable deposit is required to start production. The remaining 50% balance, including shipping and storage fees, is due prior to the item leaving the manufacturer.
- In Stock Orders: Payment in full is required.
Merchant Fees: A 3% transaction fee applies to all credit card payments. This fee is waived for payments made via ACH, Wire Transfer, or Business Check.
4. COM/COL (Customer’s Own Material/Leather)
Material Disclaimer and Approval: All Customer’s Own Material (COM) or Customer’s Own Leather (COL) must be submitted to the manufacturer for approval to ensure suitability. Testing may be required. Lekker Home assumes no responsibility for the performance, wearability, or safety (including CAL 117 compliance) of any materials supplied by the designer.
Lead Times: Lead times for custom upholstery do not begin until the manufacturer has received and identified the material.
Overage: The designer is responsible for accurately calculating and purchasing the correct amount of material (yardage), including allowances for patterns and repeats. This material must be shipped Delivered Duty Paid (DDP) at the designer’s expense. Lekker Home will not be held responsible for material shortages.
5. Custom Orders & The 24 Hour Window
Non-Cancellable: All Made to Order and Custom pieces are Final Sale.
Cancellation Grace Period: In line with industry standards, a strict 24 hour window from the time of payment to request a modification or cancellation will be enforced. After this window, the order is locked into production and cannot be altered.
6. Logistics & Receiver Responsibility
Dock to Dock Shipping: Standard Trade shipping is quoted as Dock to Dock to your designated commercial receiver. A loading dock is required for this service level.
The Receiver Clause: If shipping to a third party receiver or warehouse, Lekker Home’s liability for damage ends once the receiver signs the Bill of Lading (BOL).
Pro Tip: Instruct your receiver to open and inspect every item. Any damage must be noted on the BOL at the time of delivery.
Reporting Window: Any concealed damage must be reported to [email protected] within 48 hours of delivery.
Storage: If the client or receiver cannot accept delivery within 7 days of the shipment reaching the local hub, storage fees will be assessed daily and must be settled before final release.
7. Returns & Claims
Trade Returns: All furniture sales to the Trade are Final. Only stocked accessories may be returned within 30 days, subject to a 20% restocking fee and return shipping costs.
Product Variation: You acknowledge that natural materials (wood, stone, leather) will vary in grain and tone. Such variations are considered marks of authenticity and are not grounds for a defective claim.
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