Frequently Asked Questions

Absolutely! Shop with confidence. At Lekker Home, we want to provide authentic design products at the best possible price. So if you find a lower price from an authorized U.S. retailer, let us know and we’ll match it. It’s that simple.

We do not ship outside of the United States. We apologize for any inconvenience.

Smaller furniture items and casegoods will ship via UPS Ground for 10% of the product cost, starting at $19.99. For furniture deliveries, we offer Doorstep Delivery for 10% of the product cost and White Glove Delivery for an additional $100, and this cost is capped at $700. See our Shipping & Delivery page for further details on the services included with each option.

We stand behind the quality of everything we sell. Please thoroughly examine all items upon receipt. If there is a problem please contact as soon as possible at [email protected] and one of our associates will work with you to make it right. See our Return & Exchange Policy page for further details.

You can check the status of your order online by logging into our website and going to My Account. Estimated shipment dates are included on the product detail page at the time of order. Orders that ship via UPS Ground will receive a Shipment Confirmation with tracking upon shipment. For orders that were not placed online and/or require additional handling like Freight Delivery, you can email us at [email protected] and one of our associates will be pleased to assist you.

Yes, free swatches are available for most products upon request. Stop by our showroom or email us at [email protected] and one of our associates will be pleased to assist you.

Lekker Home only collects Sales Tax on purchases made in-store and orders shipping within the State of Massachusetts. No sales tax applies to any purchase of Gift Cards. Purchases paid for with Gift Cards are subject to the same Sales Tax requirements as any other form of payment.

Yes, we offer free gift wrapping on smaller casegoods! This includes Lekker's standard brown wrapping paper and a hand written gift card with the message of your choice. If you have any questions regarding which items can and cannot be gift wrapped please email us at [email protected].

We want you to be able to take advantage of valid promo codes. Reasons a promo code may not work include that it has expired, it has already been used, or it can't be combined with an existing offer (i.e. sales). There are also several Brands that do not allow online discounting; including Bensen, Blu Dot, Fermob, Gus* Modern, Herman Miller, Knoll, Loll, and Vitra. If you think the aforementioned does not apply to your order, please email us at [email protected] and one of our associates will be pleased to assist you.

Absolutely! We are an authorized retailer of every brand we carry, and our products are the original authentic designs, from the original designers and from the licensed manufacturer.

We’re here to bring the showroom to you with the personal service you deserve. Our staff will make sure you have all the information, images, swatches, catalogs, and details you need to make a purchase with the comfort in knowing you’re getting what you ordered. Have a question? Email us at [email protected] and one of our associates will be pleased to assist you.

We're always on the hunt for high quality, design-forward products that fit into our Design for Living concept. You can email us at [email protected]. In order to expedite our decision-making process, please include access to your product catalog and wholesale pricing. If there's a fit, our Buying Department will be in contact with you.