Careers - Interior Design Consultant
Position Overview
At Lekker Home, we believe that good design makes life better. We’re a luxury furniture and décor retailer where you’ll find everything from European design icons to emerging artists and makers who are creating a new generation of originals. Based in Boston’s South End, our showroom features endless design inspiration and is home to our tight-knit team.
Do you have a passion for interior design and a commitment to providing exceptional customer service? As an Interior Design Consultant at Lekker Home, you’ll have the opportunity to work with top modern furniture and décor brands, while helping clients create spaces they love. We are looking for a highly motivated and dynamic individual to join our team, servicing clients in both the A+D Trade (Architecture & Design) and residential sectors.
In this role, you will focus on building and maintaining client relationships, promoting our product portfolio, and driving sales within the interior design and architecture community, playing a key role in meeting our sales targets and contributing to the overall growth of the company. This role reports to the Sales Manager and collaborates closely with the entire Sales Team.
This is an on-premise position based at our showroom in Boston’s South End.
Key Responsibilities
Client Relationship Management
- Develop and cultivate strong relationships with interior designers, architects, and design firms, serving as their primary point of contact.
- Assist residential clients with floor plans, furniture selections, and finish recommendations.
- Initiate outreach to generate new business, including making introductory calls, sending targeted emails, and networking with potential clients in the interior design and architecture community to create new opportunities.
- Proactively follow up with customers through phone calls, emails, or personalized notes to nurture relationships and encourage repeat business.
- Provide exceptional customer service, including regular order status updates, prompt issue resolution, and post-delivery support.
Sales & Quoting
- Work with clients to understand project requirements and provide accurate, timely quotations.
- Process sales transactions accurately and efficiently, including handling various payment methods such as cash and credit cards.
- Present our products to both design professionals and residential clients, highlighting features, quality, and suitability for different projects.
Collaboration & Communication
- Collaborate with the design community to understand their needs, provide product recommendations, and offer tailored solutions.
- Work closely with other sales team members to develop and execute targeted marketing strategies and initiatives aimed at reaching interior designers and architects.
Industry Engagement
- Stay updated on industry trends, design projects, and events to identify potential customers and sales opportunities.
- Attend industry events and networking opportunities to connect with interior designers and architects, while promoting our A+D Trade Program.
Showroom Operations
- Maintain accurate records of customer interactions, sales activities, and project leads.
- Keep the showroom clean, organized, and visually appealing, ensuring all products are properly labeled and displayed.
- Assist with general showroom operations, including packing, shipping, and participating in quarterly inventories.
Additional Responsibilities
- Manage delivery logistics, coordinating schedules and ensuring smooth communication with clients regarding order status.
- Work a Tuesday through Saturday schedule to meet the demands of the showroom and client needs.
Qualifications & Skills
- 2+ years of professional work experience, preferably in design sales, interior design, architecture, or related industries.
- Proven track record of building relationships and selling products or services to interior designers and architects.
- Strong understanding of design principles, aesthetics, and materials relevant to the interior design and architecture industry.
- Excellent communication, presentation, and negotiation skills.
- Self-motivated, results-oriented, and ability to work independently as well as part of a team.
- Familiarity with design software, such as AutoCAD or 3D modeling tools, is a plus.
- Strong Apple/Mac skills and proficient in Google Workspace suite.
Compensation
- Competitive compensation based on experience.
Benefits
- Paid Time Off
- Comprehensive Health Insurance, including dental, vision, and mental health
- 401(k) Retirement Benefits with generous Company Match
- Health Savings Accounts (HSA)
- Flexible Spending Account (FSA)
- Employee Assistance Program
- Employee Discount
- Yearly Furniture Credit
- Professional development opportunities, and more
Not necessary but if you possess the following skill sets or attributes, we want to hear about it:
- Degree in interior design or related field
- Previous experience working in an interior design, architectural firm, design showroom
- Experience with selling custom furniture, luxury goods, or made to order items.
- Familiarity with Interior Design Software; Adobe Creative Suite (e.g. Illustrator, Photoshop, etc.), SketchUp Pro, CAD, Revit, etc.
- We have a soft spot for Dutch but any additional languages to English are always of interest.
If you are a driven sales professional with a passion for design and building relationships within the interior design and architecture industry, we invite you to apply for the Interior Design Consultant position. Please submit your resume and a cover letter detailing your relevant experience and your interest in working with interior designers and architects at our company. We look forward to reviewing your application.
Please Note: This job description provides a general overview of the responsibilities and requirements for the Interior Design Consultant role, with a focus on serving the needs of interior designers and architects. It is not exhaustive, and additional duties may be assigned as needed to meet business objectives and the evolving needs of the company.
We are an equal opportunity employer and value diversity in our workforce. We encourage individuals with diverse backgrounds, experiences, and perspectives to apply for this position.
Lekker Home does not currently provide opportunities for relocation or sponsor applicants for work visas.
This position requires full time on-premise work.
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