Door Step Service - Outside Delivery
Doorstep Delivery, our standard delivery service, offers delivery of your order in its original packaging by one of our third party carriers at your door step. Please keep in mind if you live in an apartment and/or condominium complex this delivery option will only deliver your items as far as the front entrance of your building. Please plan accordingly. This service level does not include delivery inside your home, unpacking and/or assembly. If you require additional service with the delivery of your purchase we suggest choosing our White Glove Delivery Service option.
White Glove Service - Inside Delivery
White Glove Service is our premium delivery option and includes a scheduled appointment from one of our certified white glove delivery teams. The items from your order will be unpacked, assembled if necessary, put in place and all packing materials will be removed. Our White Glove Service teams are not bonded or insured for any wall mounting, structural modifications or electrical work.
Typical delivery time is 1-4 weeks from your scheduled delivery date confirmation.
Further details can be found on our Shipping and Delivery page.
In 1920, young designer Lucian Ercolani started his own business in High Wycombe, the chair making capital of England. Here he perfected the technique of steam-bending wood to form the famous Windsor Bow and discovered how to "tame" elm; a beautifully grained hardwood other furniture makers considered impossible to work with.
Design and people were the cornerstones of his company and this remains true of the family-owned company today, which is currently headed by Lucian's grandsone, Edward Tadros.
Ercol's passion for innovation in design and manufacturing is as strong today as it was then. Its 160,000-square-foot factory combines the latest technology with time-honored craftsmanship to create a unique range of pieces designed by Ercol's in-house team alongside design luminaries including Matthew Hilton, Sir Terence Conran and Russel Pinch.